Protection of Personal Data
PERSONAL DATA PROTECTION LAW INFORMATION FORM
HotelFRF LTD. (HotelFRF) provides the following basic information on the protection of transferred personal data. HotelFRF brings the following explanations to the attention of our customers and 3rd persons who use our website and/or mobile applications in order to fulfill the lighting obligation arising from m. 10 of the Personal Data Protection Law No. 6698 (“KVKK”). HotelFRF reserves the right to update the text of this Personal Data Protection Statement at any time within the framework of changes to applicable legislation.
In accordance with the Personal Data Protection Law No. 6698 (“KVKK”) published in the Official Gazette dated 07.04.2016 and numbered 29677, any information (“personal data”) that you share/share by our company or obtained/shared by our company will be processed by our company in the framework described below and in the ways stipulated in the Law referred to, and your information will be obtained, saved, stored, stored by automated or non-automated means, we provide you with information that any transactions taken on your information, including changing, disclosing, transferring, making available, mean “processing of personal data”. In addition, the Law No. 6563 on the Regulation of Electronic Commerce also includes provisions on the protection of personal data. Criminal sanctions have been envisaged in some cases for the protection of personal data through the provisions of the Turkish Penal Code No. 5237. On the other hand, data must be collected and used for the purpose of fulfillment of our obligations arising from the Law no. 6502 on Consumer Protection and the Regulation on Distance Contracts.
PURPOSES AND LEGAL REASONS FOR THE PROCESS OF YOUR PERSONAL DATA
Fulfilling the obligations (identity identification, information retention, reporting, information, etc.) and commitments within the scope of all relevant national/international legislation, especially the Law No. 5549 on the Prevention of Laundering of Criminal Income, the Law No. 4358 on the Dissemination of The Use of Tax Identification Numbers, and the secondary regulations published by national/international competent authorities on the basis of them, or the conventions to which it is a party in dealing with or related to its activities; your personal data is processed by our company for purposes and legal reasons such as the establishment of contracts for all kinds of products and services requested by our company and the issuance of all other records and documents (in paper or electronic media), the provision of such products and services and its uninterrupted continue as required.
For what purposes does HotelFRF use personal data?
HotelFRF will be able to save, store, update, explain, deactivation, classiation and process your personal information to third partieswhere permitted and to the extent permitted by law. Your personal data is used to:
To confirm the credentials of the shopper/manufacturer through the website/mobile applications,
To save the address and other necessary information for communication,
To contact our customers about the conditions, current status and updates of the contracts we have contracted under the relevant articles of the Law on Distance Sales Agreement and Consumer Protection, to be able to provide the necessary information,
To organize all records and documents that will be the basis for processing in electronic (internet/mobile, etc.) or paper environment,
To fulfill the obligations undertaken in accordance with the contracts we have contracted under the relevant articles of the Law on distance sales contract and Consumer Protection,
To be able to inform public officials on request and in accordance with the legislation regarding public safety issues,
To provide a better shopping experience for our customers, to inform our customers about our products that our customers may be interested in “taking into account the interests of our customers”, to transfer campaigns,
To increase customer satisfaction, to recognize our customers who shop on websites and/or mobile applications and to be able to use them in customer environment analysis, to use them in various marketing and advertising activities and to conduct surveys electronically and/or physically through contracted organizations in this context,
To be able to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,
To be able to evaluate customer complaints and suggestions about our services,
To be able to fulfill our legal obligations and to be able to use our rights arising from the applicable legislation,
hotelfrf.com data provided by our customers who trade from the website or mobile applications are processed by HotelFRF in accordance with the consent of our customers and the provisions of the legislation.
in order to better serve hotelfrf.com visitors and within the framework of its legal obligation, it will collect, process, share and securely store your browsing information for the purposes and not being used outside the scope of the Statement on the Protection of This Personal Data.
hotelfrf.com information collected through log files, blank gif files, and/or third-party sources to create a summary of your preferences. hotelfrf.com monitor your browsing information and/or usage history on the site in order to provide you with special promotions, promotions and marketing offers, improve the content of the website or mobile app accordingly, and/or determine your preferences.
hotelfrf.com may match information collected from you on the site by different methods, such as information collected online and offline, or at different times, and may use this information in addition to information from other sources, such as third parties.
PERSONS OR ORGANIZATIONS WHERE YOUR PROCESSED PERSONAL DATA MAY BE TRANSFERRED FOR THE PURPOSES STATED ABOVE
Your personal data is permitted by all national/international legislation cited above and/or permission to request and process personal information within the scope of such legislation or the contracts to which it is a party, our indirect/direct domestic/international subsidiaries or subsidiaries, especially and not limited to persons or entities with rights and authority (judicial and administrative authorities, other governmental institutions and organizations and persons), may be transferred to domestic/international/international, public/private institutions and organizations, companies and other persons or organizations that are serviced/supported/consulted or cooperated with by our Company or become project/program/financing partners.
METHOD OF COLLECTING PERSONAL DATA AND LEGAL REASON
Personal data shared with HotelFRF is under HotelFRF supervision and control. HotelFRF hasassumed responsibility as data controller for establishing the necessary organization and taking and adapting technical measures in order to protect the confidentiality and integrity of the information in accordance with theprovisions of the relevant legislation in force. Aware of our obligation in this matter, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy and in this context we inform you that we always update our data processing policies.
For the legal reasons described above, your personal data may be collected verbally, in writing or electronically through all other channels of our Company’s Headquarters Units, Branches, stores, internet branch, call center and so on.
RIGHTS GRANTED UNDER ARTICLE 11 OF THE ANILAN LAW, WITH THE REGISTRATION OF THE CONDITIONS STIPULATED IN ARTICLE 28 OF THE KVKK WITH THE HEAD OF “EMPLOYMENTS”
In accordance with KVKK, your personal data;
- Find out if it has been processed,
- requesting information if processed,
- to find out the purpose of the process and whether it is used in accordance with its purpose,
- to know the 3rd persons to be transferred at home / abroad,
- request correction if missing / incorrectly processed,
- Requesting the deletion / destruction of the KVKK within the framework of the conditions stipulated in Article 7,
- request notification of transactions made in accordance with the above (d) and (e) statements to the 3rd persons to which they are transferred,
- objection to the emergence of a result against you due to its analysis exclusively with automated systems,
- We would like to remind you that you have the right to request compensation if you suffer losses due to its processing contrary to the KVKK.
By contacting our Company (a) whether your personal data has been processed, if it has been processed, whether it has been processed, whether it has been used for this purpose and whether such data has been used for this purpose, and to learn about the 3rd persons at home or abroad to which such data is transferred b) to correct your personal data, to delete or destroy your personal data under the terms stipulated in Article 7 of the Law, and to notify third parties to which the information is transferred. , c) you have the right to object to a result against you due to the analysis of your personal data exclusively with automated systems and to request compensation for damages if you suffer damages due to unlawful processing. It is possible to use your rights under this article as of 07.10.2016, the effective date of the regulation, and we reserve the right to claim the costs to be made by our Company, which ensures the fulfillment of your requests, according to the tariff specified in article 13 of the KVKK titled “Application to the data controller”.